Training and Support
How do I learn how to run a Planet Smoothie franchise?
Planet Smoothie franchise owners receive extensive training, ongoing coaching and operations manuals that help them master the operations of a Planet Smoothie store. Training takes place four to 10 weeks before your store opens and five days of classroom training at our Scottsdale, AZ headquarters, as well as three days of in-store training at an operating Planet Smoothie.
If you are opening a traditional Planet Smoothie location, you and up to two other people may participate in training. If you are opening a nontraditional location, you and one other person may participate without incurring additional training fees. All store managers should go through training, and you may send one new manager for training each year without incurring training fees, which are detailed in our Franchise Disclosure Document.
Our training program provides an overview of the business and franchise industry, details on center operations, our insights into providing exceptional customer service, details about the products that go into your smoothies and distribution, instruction in how to use the Planet Smoothie point of sale system and our internal communications portal, financial management instruction, and more. You’ll also learn about store-opening procedures, food-product handling, sanitation procedures, marketing, back-office administration, equipment operation, storage and store management.
Planet Smoothie also provides franchisees seven to 10 days of on-site assistance to get your store set up and to open your store with you.