Employee Training: Why a Planet Smoothie Franchise Is Easy to Operate
Staff turnover can break even the strongest business, but Planet Smoothie gets and keeps great employees thanks to an easy, fun work environment
Turnover in the restaurant and retail environment is legendary, and not in a good way. Being able to get and keep energetic, committed employees is a constant battle — unless you’re a Planet Smoothie franchise owner, that is.
Planet Smoothie franchise operators get and keep great employees for many reasons. First of all, training employees isn’t overly complicated, which means that new people learn fast. Secondly, employees soon learn that they’re not just cogs in a wheel, but are an essential part of what makes Planet Smoothie work.
Employee-customer interaction is key
“A first-time Planet Smoothie franchise customer usually has questions, and when they’re met by a smiling, helpful employee, great things happen,” says John Wuycheck, Senior Vice President of Franchise Development. “The employees are people who genuinely believe in our products, and they get a kick out of helping guests find the right smoothie on the menu, or create their own custom smoothie.”
What that does over time is turn new visitors into regular customers, and that’s good for the business. Planet Smoothie franchise owners report that their employees are their best advertisement and are brand ambassadors each day.
“If you walk into a business and get lackluster service, it creates an impression,” John says. “Every Planet Smoothie franchise has well-trained employees, because it’s really just a matter of running a blender, and learning the menu. From there they are free to customize and experiment, and they love that.”
Employee stability helps owners succeed
When employees love what they do, they don’t leave. Instead, they work more and harder so they can advance into management, and perhaps eventually even purchase a Planet Smoothie of their own.
“Nobody wants a revolving door of employees, and at Planet Smoothie we don’t have that,” John says. “Our owners have built great teams of people who love coming to work, and who have regular customers who enjoy coming to see them. Many people like to challenge an employee to come up with a new smoothie just for them, and those employees rise to that challenge. Everyone’s having a lot of fun, which is great for the business.”
Planet Smoothie is a smoothie franchise that sets itself apart by offering great-tasting smoothies that use healthier, natural ingredients. In a side-by-side comparison, the smoothies generally have less sugar and fewer calories — a big competitive advantage as Americans actively seek out healthier options. Planet Smoothie is led by a veteran franchise team and dedicated brand support team as part of the Kahala BrandsTM family.
Learn more about Planet Smoothie